Pastoral Leadership as a Catalyst in Strengthening the Organizational Culture–Performance Link: The Mediating Role of Organizational Commitment in West Kalimantan Credit Unions
DOI:
https://doi.org/10.47616/jamrems.v6i4.676Keywords:
Organizational Culture, Organizational Commitment, Pastoral Leadership, Employee Performance, Credit Unions, WarpplsAbstract
This study investigates the influence of organizational culture on employee performance in the cooperative financial sector, incorporating organizational commitment as a mediator and pastoral leadership as a moderator. The research was conducted among 317 employees from selected Credit Unions in West Kalimantan, Indonesia, using a quantitative survey approach. Data were analyzed with WarpPLS 7.0, following a two-step evaluation of the measurement and structural models. The findings reveal that organizational culture exerts a strong positive effect on organizational commitment (β = 0.655, p < 0.001) and a moderate positive effect on employee performance (β = 0.296, p < 0.001). Organizational commitment significantly enhances employee performance (β = 0.468, p < 0.001) and partially mediates the relationship between culture and performance (indirect effect β = 0.306, p < 0.001). Furthermore, pastoral leadership strengthens the culture–performance link through a positive and significant moderating effect (β = 0.136, p = 0.007). The model demonstrates satisfactory explanatory power (R² = 0.429 for commitment; R² = 0.473 for performance) and predictive relevance (Q² = 0.431 and Q² = 0.566, respectively), with a large overall goodness-of-fit (GoF = 0.557). These results emphasize the strategic importance of aligning organizational culture with pastoral leadership principles to foster employee commitment and drive sustainable performance in cooperative institutions. The study offers theoretical contributions to the literature on organizational behavior in values-based organizations and practical implications for leaders seeking to strengthen cultural cohesion, moral stewardship, and operational effectiveness.
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